Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly, including:
- Name, email, phone number
- Delivery addresses
- Payment information
- Order history
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Send order updates and notifications
- Provide customer support
- Improve our services
- Send marketing communications (with your consent)
3. Information Sharing
We share your information with:
- Sellers (to fulfill orders)
- Delivery partners (to ship orders)
- Payment processors (to process payments)
- Law enforcement (when legally required)
4. Data Security
We implement industry-standard security measures to protect your data, including SSL encryption and secure data storage.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
6. Cookies
We use cookies to improve your browsing experience and analyze site traffic. You can manage cookie preferences in your browser settings.
7. Contact
For privacy concerns, contact our Data Protection Officer at privacy@shopx.ae.