Terms of Service

Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using ShopX ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Purchases

All purchases are subject to product availability. Prices are displayed in UAE Dirhams (AED) and include VAT where applicable. We reserve the right to refuse or cancel orders at our discretion.

4. Seller Obligations

Sellers must accurately describe products, fulfill orders promptly, and comply with all applicable UAE laws including consumer protection regulations.

5. Prohibited Activities

  • Selling counterfeit or illegal products
  • Providing false information
  • Manipulating reviews or ratings
  • Circumventing platform fees
  • Harassing other users

6. Intellectual Property

All content on ShopX, including logos, text, and images, is protected by intellectual property laws. You may not use our content without permission.

7. Limitation of Liability

ShopX acts as a marketplace connecting buyers and sellers. We are not responsible for the quality of products sold by third-party sellers. Our liability is limited to the maximum extent permitted by UAE law.

8. Changes to Terms

We may update these terms at any time. Continued use of the Platform after changes constitutes acceptance of the new terms.

9. Contact

For questions about these terms, contact us at legal@shopx.ae.